Absence Management

Employee & Workplace Health

Absence Management

Sickness absence levels among staff is at the heart of our occupational health service. We understand that supporting individuals and ensuring that they return to work as soon as possible is critical to your business.

At Fusion, we specialise in the delivery of a proactive nurse-led sickness absence management service, focused on early intervention and return-to-work strategies. Our comprehensive triage process helps you find the most qualified clinician and an (the most) appropriate path for treatment.

We are experts on absenteeism, the many causes of staff absence, absence monitoring, support and reporting. Our trained and experienced occupational health specialists can also advise on how to best manage employee returns to work, long-term illnesses, sick pay and fit notes.

Fusion works on a remote case staff absence management model, which means fast turnaround with an employee being contacted within 24 hours. Consultations normally happen within 2 – 5 days with reports being uploaded for viewing within 48 hours of the consultation (depending on employee consent).

If required, we can also offer management calls before the consultation with the employee. These conversations give the OHA further information which may be relevant if the case is a little more complex.

Our staff absence management reports provide advice on what should happen next. We’ll look at reasonable and workable adjustments to get the employee back to work quickly and with genuine support. We can also offer a post-consultation interpretation call to discuss the contents of a report to clarify any uncertain areas.

Frequently Asked Questions

What is the best approach for absence management?

The best approach to absence management is to have a system and process that ensures all employees are treated consistently and fairly throughout the organisation when they are in absence from work.


Systems and processes that make it easier for managers to track and identify employees who may need support are favoured by organisations.


This can also act as a signposting method for employees to access other means of support, such as EAPs.

What is included in our reports?

In the reports, you should get management information that will highlight the most significant reasons of absence, enabling the company to look at introducing proactive interventions to support the effected employees.


Good systems of work will also enable you to see if there are any trends within different locations or departments of absence.